• Lost Package
• When will you ship my order?
• How can I modify my order?
• Delivery methods and delays
• International delivery
• Where is my order confirmation email?
• How to track my order?
• How do I know if my order has been confirmed?
• Where is my order confirmation email?
• Lost package?

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• What does my kit contain?
• Cleaning and maintenance
• Pros advice
• I dropped wax on my skin but I didn't want to depilate myself.
• Standard Precautions
• The wax is difficult to use or does not work.
• What is the composition of the wax?
• Can guys use it too?
• Is there an expiration date for my wax?
• What to do if I get wax on my furniture, clothing, or carpet

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• How to cancel your order?
• Refund policy
• How to return my order?
• My product is damaged/defective, how do I return it?
• How long does it take for my exchange or return to be processed?
• What packaging should I use to return my order?